Shipping and Refunds

Shipping

We apply a flat-rate shipping fee of $250 for all orders shipped within the continental United States. This fixed rate ensures that your handcrafted, lacquered furniture is carefully packaged and delivered safely to your location. Our shipping process is designed to provide a smooth and hassle-free experience, ensuring that your piece arrives in excellent condition. If you have any questions regarding shipping, delivery times, or special requests, please feel free to reach out to us—we are happy to assist!

Refund Policy

At Lacquered Parrot, we take great pride in the quality and craftsmanship of our lacquered furniture. Each piece is carefully designed, finished, and inspected to ensure it meets our high standards before it reaches your home. Due to the custom nature of our work, all sales are final, and we do not offer refunds or exchanges.

We understand that purchasing custom furniture is an investment, and our goal is to ensure you are completely satisfied with your order. If you encounter any issues with your purchase, whether due to craftsmanship, shipping damage, or any other concerns, we encourage you to reach out to us immediately. Our team is committed to working closely with you to find a solution, whether that means offering expert advice, providing touch-up materials, or assisting with repairs.

Damages and Issues

If your order arrives damaged due to shipping, please document the issue with photographs and contact us within 48 hours of delivery. We will work diligently to assess the situation and determine the best course of action to address the issue.

Your satisfaction is important to us, and while we do not offer refunds, we are dedicated to ensuring that every customer loves their Lacquered Parrot piece. If you have any concerns, please don’t hesitate to contact us—we are here to help.